Our way of working

We translate our approach into programs and methodologies that unlock what you already have:

Starting Points for Exploration

  • Service Evolution Reflection Tool

Shows you where you stand with the shift from delivering services as products to creating a meaningful impact

  • Vision Workshops

Use LEGO® Serious Play® to explore your evolution and discover what's already there to build on

Programs

  • Service Innovation Masterclass Series

Explore the eight mental shifts of our Integration Framework, unlocking insights your people already have about creating value

  • Change Leadership for Service Evolution Program

Integrate change leadership and service innovation so they strengthen each other

Proven Methodologies

  • Small-Great-Grandiose

Our signature experimentation approach that unleashes your natural capacity for experimental learning

  • Kotter Training Partnership

We're the first Benelux Kotter Training Partner to help you apply the change leadership strategies effectively.

  • William Bridges Transition Management

Supporting both individual and organizational transition psychology

  • Integration Framework

Our framework for the eight mental shifts needed to evolve from delivering services as products to creating meaningful impact

  • LEGO® Serious Play®

Creative facilitation methodology that creates a safe space for exploring complex change

Partner Network

We work alongside specialized partners who complement our expertise, ensuring you access the proper knowledge when needed—from cultural measurement to strategic innovation to personal transition coaching.

Your Journey With Us

Every engagement is unique, but typically begins with reflection and vision work, then moves into structured learning or experimentation based on what emerges. We're here to unlock what you already have and connect it in new ways.