How we help
Working alongside mid-sized service providers, we've noticed something interesting. Change leadership and service innovation strengthen each other.
When you evolve what service means, you need the capacity to navigate complex change and transitions. When you build change leadership, you need clarity about where you're heading.
We integrate them as one connected capability
Service Evolution
Learn, Envision, and Design Your Evolution
GETTING STARTED
Keynote presentations on service evolution
Inspiration workshops exploring mental shifts
Discovery conversations about your context
Reflection & Exploration
Service Evolution Reflection Tool
Understanding & Emergence
Service Evolution Masterclass Series
Small-Great-Grandiose experimentation
Change & Transition
Change Leadership for Service Evolution Program
Change Leadership
Navigate, Implement, and Sustain Complex Change
GETTING STARTED
Keynote presentations on change leadership
Workshops on navigating complex change
Discovery conversations about your challenges
Reflection & Exploration
Integrated Assessment
Understanding & Emergence
Kotter Change Leadership Training
Small-Great-Grandiose experimentation
Change & Transition
Change Leadership for Service Evolution Program
Ongoing coaching and implementation support
How These Connect
Service Evolution explores where you're heading. Change Leadership builds the capacity to navigate getting there. Together, they create the ability to excel today while evolving for tomorrow
Where to Begin
Service Evolution Reflection
10 minutes to explore which mental shifts you're already seeing, where opportunities exist, what questions help you discover your path
Discovery Conversation
A complimentary dialogue about what you're noticing, what tensions you're navigating, what possibilities you're sensing.
Challenging Vision Workshop
One day with your leadership team explore what this means for your specific situation.