From Insurer to Risk Partner

Our client is a captive insurer for the public sector. Operating at the intersection of public and semi-public services in a politically driven environment.

With 100 years of data and expertise, the question arises: how can we add more value through expertise and partnership?

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How we Made Change Happen

  • Helping teams discover how their unique knowledge can be applied more broadly

  • Experimenting through our Small-Grand-Grandiose framework with collaborative thinking on operational risks

  • Making the shift from reactive insurance to proactive risk management

Meaningful results

  • Repositioned as a risk partner who collaborates on solutions

  • Contributing to a livable, safe, and sustainable city

  • Strengthening the connection between government and citizens

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Strategic Partnership

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From Excellence to Meaningful Impact