Strategic Partnership

Our client is a mid-sized captive insurer specialised in public-sector insurance and risk management.

One of their largest customers was transitioning to become a privatized government organization that had to focus on costs and cost control to remain competitive. They expected a partnership from their insurance provider to help them reduce costs in whatever way.

How we Made Change Happen

  • One-on-one meetings with key stakeholders to understand each party's real needs

  • Brought new voices into conversations to shift relationship dynamics

  • Co-created experimental solutions with both organizations actively participating

Meaningful results

  • Repositioning as strategic partner for operational risk

  • Financial benefits for our client and its customer

  • Leveraged the power of a network and professional experience

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Innovative Small Business Insurances

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From Excellence to Meaningful Impact