Keynotes & Workshops
Opening space to explore what Service Evolution and Change Leadership mean for your context
We bring stories and questions that help leaders and professionals explore what’s shifting in service organizations. These sessions create room for reflection before jumping to action.
Keynote Themes
Service Evolution
What happens when clients need more than standardized solutions? Stories about the mental shifts that enable meaningful impact.
Change Leadership
How do you guide fundamental shifts while maintaining operational excellence? Exploring dual operating capability in practice.
Beyond Efficiency
The village shop versus the supermarket. IKEA's meatballs. What gets lost in the pursuit of optimization—and what becomes possible when efficiency meets connection.
Creating Meaningful Impact
How do organizations evolve from competing on price to creating value for clients, communities, and planet? Real examples of service providers who've made this shift.
Keynote Formats
Conference Keynote
Opening or closing sessions for conferences, leadership gatherings, or strategy days.
30-60 minutesLeadership Dialogue
Facilitated conversation with your leadership team about what service evolution means for your context.
2-3 hoursTeam Inspiration
Engaging presentation combined with reflection time for leadership teams or departments.
60-90 minutesWorkshops
We use proven facilitation methods - including LEGO® Serious Play® and visual facilitation - to help teams explore complexity together.
Kotter Change Leadership Workshops
As the first certified Kotter Training partner in the Benelux, we offer official workshops based on John Kotter's proven methodology for organizational change.
The Science of Change
Understanding how change works in organizations. Explores the 8 Accelerators and dual operating system that enable sustained change.
1-2 days
Creating Broad-Based Action
Building volunteer-driven change networks that generate momentum. How to mobilize people throughout the organization to drive evolution.
1-2 days
Exploration & Discovery Workshops
Challenging Vision Workshop
Using LEGO® Serious Play® to explore what service evolution means for your organization. Create space for your team to discover direction together.
1 day
Sensemaking Workshop
Understanding complex change patterns and connections. Collaborative exploration using visual methods to see the whole system.
Half day - 1 day
Navigating Shifting Expectations Workshop
Interactive exploration combining stories with reflection and dialogue. Discover what service evolution and meaningful impact look like in practice.
Half day
Interested in a Keynote or Workshop?
We're happy to explore what might fit your event, leadership gathering, or team needs.